Terms and Conditions

  • All of our classes are judgement-free zones, so that students feel safe, supported and free to move their body.
    Tru Luv Club is a bigot-free zone!
    No racism, no body shaming, no sexism, no homophobia, no transphobia, no whorephobia, no ableism. If you experience any bigotry in our classes, please let your teacher know.
    We encourage gentle education and giving each other grace and the benefit of the doubt as we work together to try to decolonise body movement practices.

  • Bookings

    All classes/courses must be booked in advance through our online booking system. Spaces are limited and available on a first come, first served basis. You will receive a confirmation email once your booking is complete.

    Payments

    Payment is required at the time of booking to secure your spot in the class. We accept payment via credit/debit card through our secure online payment provider Stripe. Cash payments are not accepted unless otherwise arranged in advance.

  • Online Yoga Classes:
    You may reschedule your yoga class via the link in your confirmation email up to 3 hours before the class start time.
    No refunds are offered under any circumstances, so please be sure before you book or utilise our flexible rescheduling policy.

    In-Studio Yoga Classes and Dance Courses:
    Make sure you can attend all the dates of the dance course or in-studio yoga class before booking, as no refunds are available for a change of mind or circumstances. 

    For dance courses, digital copies of each class are included in the course fee so that students may catch up on the class digitally, if they cannot make a class in person, eg. if they fall ill, etc. 

    In exceptional circumstances, such as compassionate grounds, and if they contact Tru Luv Club via email up to 5 days prior to the start date of the course, students may:

    • Cancel their dance course/yoga class in exchange for class credit for a future course or class (pending availability and within 3 months of cancellation) 

    • Exchange their booking into another student’s name

    We do not permit class transfers, credits or refunds for courses after they have started.

    Tru Luv Club will not provide refunds for services and class payments under any circumstances including change of mind or failure to attend for personal reasons. 

    Tru Luv Club is not responsible for any lateness, incomplete attendance or failure to finish the course.

  • Tru Luv Club
    ABN: 39486537301
    Email: hello@truluvclub.com.au

    This Waiver and Release of Liability (“Waiver”) is made by the undersigned participant (“Participant”) in favour of Tru Luv Club (“the Provider”) in relation to participation in any dance, yoga, movement-based or physical wellness activity (“the Activities”) delivered either in-person or online.

    1. Acknowledgment of Risk

    I acknowledge that participation in the activities run by the provider, Tru Luv Club, involves physical exertion and carries the risk of personal injury, including but not limited to muscular strain, joint stress, dizziness, or, in rare circumstances, serious injury or death. I understand these risks exist whether participating in-person at a studio or remotely via online classes.

    2. Medical Fitness

    I warrant that:

    • I am physically and medically able to participate in the Activities.

    • I have either received medical clearance or voluntarily accept any associated health risks.

    • I will inform the Provider of any injuries, illnesses or limitations before class.

    3. Online Participation Acknowledgment

    I understand that if I participate in online sessions:

    • I am responsible for ensuring my space is safe, with clear flooring, no hazards, and adequate room to move.

    • The Provider cannot supervise or control the environment and is therefore not liable for any injuries or incidents occurring during online sessions.

    4. Assumption of Risk and Waiver of Liability

    Pursuant to Section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic) and Section 139A of the Competition and Consumer Act 2010 (Cth), I agree:

    • To waive any rights to claim for loss, damage, or injury (including death) arising from participation in the Activities, except where the law prohibits such exclusion.

    • I forever release the provider from any claims, demands, and causes of action as a result of my voluntary participation; and from any liability (including liability for their negligence and the negligence of others) now or in the future for conditions that I may obtain.

    • That this waiver covers recreational services as defined by law.

    5. Personal Responsibility

    I accept full responsibility for my well being during all classes. I will work within my limits, monitor my own condition, and immediately cease participation if I feel unwell or unsafe.
    In the event of any emergency arising from the Activities, I authorise medical attention from any licensed hospital, physician and/or medical personnel for any treatment deemed necessary for my immediate care and agree that I will be responsible for payment of any and all medical services rendered.

    6. Governing Law

    This Waiver is governed by the laws of the State of Victoria, and any disputes will be subject to the exclusive jurisdiction of Victorian courts.

    Participant Information and Consent

    I HAVE READ THE ABOVE RELEASE AND WAIVER OF LIABILITY AND FULLY UNDERSTAND ITS CONTENTS. I VOLUNTARILY AGREE TO THE TERMS AND CONDITIONS STATED ABOVE.

  • Our dance classes often involve filming and photography for rehearsal, promotional and archival purposes. By booking and attending our dance classes, you consent to being filmed and/or photographed. Attendees may, however, choose to opt out of filmed sections of the class and can request that footage of them not be used. We will make every reasonable effort to respect the privacy of our students and boundaries regarding media use.

  • Yoga Members pay $29 per week via direct debit and can access all online yoga classes.
    Members must book into each live online yoga class by logging in to the members section of the Tru Luv Club website.
    Members can cancel their membership anytime by logging into the members section.